All our products are custom made therefore it may take 3 to 4 weeks from receiving order to being shipped. Please contact us if you have any questions

Return & Refund Policy

Thanks for shopping at NAavya.

Unless the product was received faulty, there are no returns. There will be a 50% charge on the total amount. We will refund you 50% of the price paid. You can keep the item.

If the product was received with a fault, then you have to inform us within 2 days of receiving it. It should be returned unused and in the same condition that it was received it. It must also be in the original packaging. 

You have 14 calendar days to return the item from the date you received it.
Your item must be in the original packaging and needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment (less shipping charges).

You will receive your refund credit within a few days, depending on the original payment method used as well as the credit card issuer's policies.