Ans: We make all our shipments through Canada Post. For those items in stock, there are three options for you to choose from.
a)Canada Post Expedited Parcel; From 1 to 7 business days depending on location
b)Canada Post Xpresspost; From 1 to 3 business days depending on location
c)Canada Post Priority; From 1 to 2 business days depending on location
For those items that are custom ordered, once requested information is provided in the custom ordering page, it will take approximately 3 to 4 weeks from receiving/finalizing your order to being shipped.
Ans: Unless the product was received faulty, there are no returns. There will be a 50% charge on the total amount. We will refund you 50% of the price paid. You can keep the item.
If the product was received with a fault, then it can only be returned if the item was unused and in the same condition that it was received it. It must also be in the original packaging. You can go through our return policy in the Return Info page.